A GRAPHIC/WEB DESIGNER
— living in Sao Paulo —
Hi! I'm Lizzie. I'm a creative. I can never seem to stop creating anything. There is always an idea, new draw, new picture or some idea running through my head. I am a hard working individual with a great attention to detail. I enjoy new and challenging projects that push me to learn more in the great field of web design. KEEP READING!
_PLANING & _DEVELOPMENT
_TESTING & _Live
What Forms of Payment Do You Accept?
We accept PayPal or bank deposit/transfer.
Bank deposit/transfer: Payment must be made as follows: 50% before starting the project development and 50% on completion of the project and before delivery of the same. In urgent cases to advance the service, there will be a rate of 20% on the value.
PayPal: Full and can be parceled up to 12x.
The project only will made for the customer after payment confirmation.
How Customer Service Works?
The customer service can be realized via Skype, facebook or e-mail, at the times described on website. The deadline of mail returns and messages It is three working days, except in cases of serious incidents. In such cases, there will be a notice published on the site.
What is your cancellation/refund policy if I need to discontinue service?
In case by the customer give up/cancel during the course of the project partial payment made will not initially refunded. In case of payment full, will return 50% of the value.
What happens in case of design changes?
During the visual development of the project, changes may occur and that the deadline is extended. It is of paramount importance that the customer says everything their want and need. Changes outside the agreed, there will be a new budget.
What is your warranty policy?
The guarantee shall be used for adjustment of any programming errors that
might appear. The warranty does not cover changes or inclusion of items after the approved project and/or finalized. Changes outside the agreed, there will be a new budget.
According to the Consumer Protection Code (Brazilian), Warranty period starts with the date of delivery/installation, having validity of 90 days, However, you lose fully guaranteed if any unauthorized changes to the files or any problem related to third parties, such as hosting service companies or plugins.
Are chargeable an adjustment or change out of warranty.
Once completed the project will be forwarded all the files developed for the client. It is the sole responsibility of keeping the files stored in a safe place. War417 isn't responsible in case of unwanted file modification that might affect the functionality of the website and about server errors where the client files are hosted.
Do you work with blogger, tumblr or Coppermine?
Where can I read your contract terms?
You can read clicking here .